Introduction & Important Notice
By using Bet Award's website and services, you are considered to have fully agreed to these Terms & Conditions. This agreement constitutes a legally binding contract between Bet Award and the user.
Bet Award is an online betting and gaming platform offering Sports Betting services on cricket, football, and more for users in Bangladesh. Please read these terms and conditions in full before using the platform.
If you disagree with any part of these rules and terms and conditions, please do not use Bet Award's services.
Important: Bet Award's services are strictly for individuals aged 18 and above. Account registration or betting by minors is completely prohibited and may be subject to legal penalties.
Fair Agreement
Bet award's Terms & Conditions are fully transparent and fair — no hidden clauses or misleading conditions.
Safe Environment
Bet Award follows strict security protocols to ensure the protection of user data and funds.
Licensed
Bet Award operates under a licensed and regulated environment that meets international standards.
Support Available
If you have any questions about the terms, please contact our 24/7 customer support team.
Regular Updates
Bet Award updates its terms periodically to reflect changing circumstances.
User Protection
Protecting user interests is Bet Award's top priority — and that's exactly what these terms are designed to do.
Eligibility & Registration Requirements
The following eligibility criteria must be met to open an account and use Bet Award's services. Failure to meet these requirements will render the registration void.
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Age Restriction You must be 18 years of age or older. Bet Award may request ID verification at any time to confirm your age.
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One Account Only Each individual may register only one Bet Award account. Opening multiple accounts is a clear violation of these terms and conditions.
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Accurate Information All information provided during registration must be truthful, complete, and your own. Providing false information will result in account termination.
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Local Law Compliance It is your sole responsibility to ensure that online betting is legal under the laws of your country or region of residence.
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Acceptance of Terms By completing the registration process, you automatically agree to all of Bet Award's rules and terms and conditions.
Please note: Bet Award is committed to protecting minors. If you suspect anyone underage is using this platform, please report it to us immediately.
Account Management Rules
It is the user's responsibility to keep their Bet Award account secure. The account holder is responsible for all activity carried out through their account.
Account Security
- Keep your password strong and never share it with anyone.
- We strongly recommend keeping Two-Factor Authentication (2FA) enabled on your account.
- If you notice any suspicious activity, report it to Bet Award immediately.
- Avoid logging in from public computers or unsecured networks.
KYC Verification
Bet Award may require identity verification (KYC) for withdrawals above a certain amount or for any other necessary reason. Failure to cooperate with the KYC process may result in account restrictions or closure.
| Required Documents | Purpose | Time Limit |
|---|---|---|
| National ID Card (NID) | Identity Verification | Within 48 hours of the request |
| Mobile Banking Statement | Payment Source Verification | Within 72 hours of the request |
| Selfie Photo | Confirming Live Presence | Within 24 hours of the request |
| Proof of Address | Proof of Address | Within 72 hours of the request |
Betting Rules
The following rules must be followed when betting on Bet Award and apply equally to all users.
General Betting Rules
- Once a bet is confirmed, it cannot be changed or cancelled.
- Bet Award reserves the right to void bets placed at abnormal odds resulting from technical errors.
- If a match is cancelled for any reason, the stake for that bet will be refunded.
- Bet Award will not be held responsible for disconnections during live betting.
- Placing bets from multiple accounts on the same event is strictly prohibited.
Minimum & Maximum Bet Limits
Bet Award sets individual bet limits for each event and market. These limits are subject to change and will be clearly displayed in each betting market.
If incorrect odds are displayed due to a system error or human mistake, Bet Award is not obligated to honor bets placed at those odds. In such cases, the bet will be voided and the original stake returned to the user.
Payment Terms
All terms related to financial transactions on Bet Award are outlined in this section and apply to both deposits and withdrawals.
Deposit Rules
- To make a deposit on Bet Award, you must use an approved payment method such as bKash, Nagad, or Rocket.
- Deposits are typically credited to your account within 15 minutes.
- The minimum deposit amount may vary depending on the payment method.
- Third-party deposits are not accepted.
Withdrawal Rules
- Withdrawals can only be made using the same payment method used for the deposit and to the same account holder.
- Withdrawals may be delayed if KYC verification has not been completed.
- Every withdrawal request is processed within 24 to 72 hours.
- Bet Award reserves the right to hold withdrawals in cases of suspected suspicious activity.
Important: Bet Award will never ask for your payment details via email or phone. If anyone claims to be a Bet Award representative and requests this information, it is fraud — please report it to us immediately.
Bonus & Promotion Terms
Bet Award's bonuses and promotions offer special benefits to users. However, specific terms and conditions apply when claiming these offers.
Wagering Requirement
Each bonus comes with specific wagering requirements. Please read the relevant bonus terms carefully before accepting any offer.
- Bonus funds cannot be withdrawn directly — wagering requirements must be completed first.
- The validity period for each bonus is specified individually within the respective offer.
- Multiple bonuses cannot be used simultaneously unless explicitly stated.
- Breaching bonus terms may result in the forfeiture of the bonus and any associated winnings.
- Bet Award reserves the right to modify or cancel any promotional offer at any time.
Bonus abuse or claiming bonuses through multiple accounts is strictly prohibited. If detected, all bonuses will be forfeited and the account will be closed.
Responsible Betting Policy
Bet Award believes betting is a form of entertainment — it should never be a source of financial hardship. That's why we provide users with a range of tools and policies for their protection.
- Users can set deposit limits at any time.
- Self-exclusion allows you to restrict your account for a set period of time.
- If you're experiencing betting-related issues, please contact the Bet Award support team.
- For more details, visit our Responsible Gaming View the page.
Prohibited Activities
Any of the following actions constitute a clear violation of Bet Award's rules and terms and conditions, and may result in immediate account closure.
- Operating multiple accounts or using another person's account.
- Using bots, scripts, or automated software to place bets.
- Participating in match fixing or any other form of fraudulent activity.
- Exploiting system or software vulnerabilities to gain an unfair advantage.
- Using Bet Award for money laundering or any other illegal financial activity.
- Harassing or threatening other users.
- Claiming promotions or bonuses using false or misleading information.
Account Suspension & Closure
Bet Award may suspend or permanently close an account without prior notice under the following circumstances.
- For violating any provision of these rules and terms and conditions.
- If KYC verification fails or false information is found.
- If suspicious or fraudulent activity is detected.
- As directed by a court or regulatory authority.
If you wish to dispute an account closure support@betaward.net to reach us. For valid accounts, any remaining balance will be refunded once verification is complete.
Privacy & Data Protection
Bet Award is fully committed to protecting users' personal information. For details on how we collect and use your data, please visit our Privacy Policy page.
- Your information will never be sold to third parties.
- All personal data is stored using the latest encryption technology.
- Your data is used solely for service improvement and legal compliance purposes.
Terms and Conditions Update Policy
Bet Award reserves the right to update these rules and terms and conditions at any time. The following process will be followed when changes are made.
- Users will be notified via email or in-app notification prior to any significant changes.
- The effective date of any updated terms will be clearly stated.
- Continued use of the service after any changes are made will be considered acceptance of the updated terms.
- If you do not agree to the updated terms, you may request to close your account.
Contact & Support
For any questions or feedback regarding these rules and terms, please get in touch with Bet Award. Our team is always here to help.
- Email: support@betaward.net
- Live Chat: Chat button at the bottom-right corner of the website
- Hours: 7 days a week, 24 hours a day
All our support is available entirely in Bengali. Get help with any issue without any language barrier.
Join Bet Award Today
Done reading the terms? Register now and enjoy the best betting experience at Bet Award.